DuploCloud AI Help Desk

Activities: Y/M	Diagnostics: Y/H	Provisioning: Y/H
Event ontology: P/M	Observability: Y/M	Confidence: Medium

Build style / interface — ticket‑driven, no‑ or low‑code agents.
What it actually does — Kubernetes troubleshooting and cloud operations, applying fixes via the DuploCloud Terraform Provider.
Data / telemetry — ticket/action logs and cloud account metadata.
Interoperability — Terraform provider and other integrations.
Deployment model — SaaS with Terraform.
Notes — strong apply/rollback within the DuploCloud ecosystem.

UKM Snapshots: ingest P/M, index P/M, retrieval Y/M, governance Y/M, overall medium
Note: Coverage — Ingest P/M; Index P/M; Retrieval Y/M; Governance Y/M; Overall medium

UAM Snapshots:
ingest Y/M, index Y/M, retrieval Y/M, governance Y/M, overall medium-high
Note: Coverage — Ingest Y/M; Index Y/M; Retrieval Y/M; Governance Y/M; Overall medium-high

UDM Snapshots:
ingest Y/H, index Y/H, retrieval Y/H, governance Y/H, overall high
Note: Coverage — Ingest Y/H; Index Y/H; Retrieval Y/H; Governance Y/H; Overall high

UOM Snapshots:
ingest Y/M, index Y/M, retrieval Y/M, governance Y/M, overall medium-high
Note: Instrumentation & Ingest: P/M; DuploCloud’s AI assistant monitors the cloud environments it manages at a high level; Normalization & Enrichment: P/M; Data is inherently structured by the cloud APIs (JSON responses, etc

UEOM Snapshots:
ingest P/M, index P/M, retrieval P/M, governance P/M, overall medium
Note: Coverage — Ingest P/M; Index P/M; Retrieval P/M; Governance P/M; Overall medium

UPM Snapshots:
ingest Y/H, index Y/H, retrieval Y/H, governance Y/H, overall high
Note: Coverage — Ingest Y/H; Index Y/H; Retrieval Y/H; Governance Y/H; Overall high

Latest updates — AI HelpDesk docs published (Sep 18, 2025). Links — Official Site, Docs, Blog