incident.io (AI SRE)
| Activities: Y/H | Diagnostics: P/M | Provisioning: N/L |
| Event ontology: N/L | Observability: N/L | Confidence: Medium |
Build style / interface — Slack/Teams-first incident rooms; web app.
What it actually does — Coordinates incidents, drafts updates and post-mortems automatically, and suggests next steps based on similar incidents.
Data / telemetry — Incident timelines, chat transcripts, status pages.
Interoperability — Ties into paging/issue trackers/CMDB via integrations.
Deployment model — SaaS.
Notes — Orchestrator for humans-in-the-loop; pair with observability for evidence.
UKM Snapshots:
incident KB Y/M
UAM Snapshots:
timeline Y/H, comms Y/H, overall high
UDM Snapshots:
suggestions P/M
UOM Snapshots:
N/L
UEOM Snapshots:
N/L
UPM Snapshots:
N/L
Latest updates — AI SRE & auto-postmortems.
Links — AI Platform, Product, Post-mortem hub